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Mahoney Gray Letting & Estate Agents
 

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Tenants Info

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

  • To view our selection of available properties to let please click on 'Property Search' on the left

  • To register your requirements please click on 'Contact Us' on the left.
Please note that for your safety and peace of mind -

  • All of our managed properties are Gas Safe certificated,

  • All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding fee' (aka 'reservation deposit'), usually £100 however at the discretion of the landlord this amount may increse. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded less our admin fee. However the deposit will be forfeited if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References
As a minimum we will require satisfactory references from your employer (or college), a previous or current landlord, and a credit reference report. We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord's bank account.

Deposit
A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Fees
What fees can I expect to pay if I rent a property with Mahoney Gray? When you have decided to apply for a property, we will provide you with a Tenancy Fee Declaration form. This form helps explain the next stages of your application and the fees due before you sign your Tenancy Agreement. It also explains any fees which may become payable during the tenancy, and confirms the agreed rent and the security deposit. For your information in the majority of cases we will protect your security deposit with the DPS a tenancy deposit protection scheme. This is subject to your landlord's terms and conditions. If you have any questions about our fees please just ask prior to viewing. Below is a list of our current fee scales. All fees are non refundable, however, if the application passes the credit check and the landlord declines to proceed, a full refund will be made.

Tenant Fee (all fees include VAT at 20%)

First person Applicant fee £96

Additional person(s) £60

Guarantor £36

Amendment fee £50

Copies of lost documents £30per document

Extension fee NIL

Check out fee NIL

What is the administration fee?
The administration fee includes the cost of referencing, which will cover checking your credit status, previous employer, current or past landlords, and taking into account any other information to help assess the affordability of your tenancy application. The fee also includes providing a Tenancy Agreement and protecting your security deposit with the DPS scheme.

When do I pay the administration fee?
After a viewing and when you have decided to apply for the property. We will provide you with a Tenancy Fee Declaration form which lists the services we provide and the fees that are payable. You will then be asked for your administration fee and a holding deposit. Any additional fees that may be applicable to you, for example a guarantor fee, will also be collected on the day that you submit your application form. Your rental payment and security deposit payment will become due on the day you sign your tenancy agreement and move in to your new home.
What other fees may be payable before I can move into the property of my choice?

Additional Person.
This covers the cost of processing the application and associated paperwork for any additional applicants.


Guarantor.
Depending on the outcome from your application from the referencing company, your earnings or overall financial position may require you to provide a Guarantor. This is not uncommon, and means you have someone on your behalf that undergoes credit referencing – to ensure they have sufficient earnings to cover the overall rent commitments in the event that you, as the tenant, are unable to pay your rent. This fee is payable in respect of each Guarantor to cover credit referencing costs and providing a Deed of Guarantee as part of the Tenancy Agreement, which details their obligations as a Guarantor.

During the tenancy, we offer these additional services:

Amendment fee
May be applicable if a change to the tenancy is required mid term. This may be due to a change in personal circumstances and / or a request to leave the tenancy early is agreed prior to the end of the tenancy agreement (this is subject to Landlord consent).

Extension fee
This is the cost of preparing a new Tenancy Agreement and negotiating with your landlord for a further fixed term tenancy. Extending your tenancy, if agreed by your landlord, gives an assurance of staying in the property for a further fixed period, and avoids the uncertainty of a landlord serving notice at any given time.


Insurance for Tenants

As appointed agents for more than one insurance broker we are able to offer a variety of insurance policies for both landlords and tenants, including the following -

  • Tenant's Contents
  • Landlord's Contents
Further details are available on request.






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