Information for Tenants

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

  • To view our selection of available properties to let please use the Property Search boxes on the right
  • To register your requirements please click on the Register tab above.

Please note that for your safety and peace of mind -

  • All of our managed properties are Gas Safe certificated, and furniture fire safety
  • All Tenancy Security Deposits (bonds) are held in accordance with the Deposit Protection Regulations.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.


Fees to tenants

Upon reserving a property, applicants will be required to pay our agency fee as follows:

First applicant: £96. Subsequent applicant £60. and/or any guarantor if required ‚Äč£36. These charges cover our referencing and admin costs these prices are including VAT. These charges are non-refundable.

In addition to the above charges, you will required to pay a Holding Deposit (aka Reservation Deposit). This is usually a minimum of £200. Providing the tenancy goes ahead, this will be deducted from the first monthly rental, which is due before you move in along with the security deposit (see below). In the event that the landlord declines to grant the tenancy, it will be refunded to you in full. However the holding deposit will be non-refundable if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application and as a result it is then declined by the Landlord.

The additional fees to those quoted above are

If you request a tenancy check in outside of our office weekday hours £24.

A tenant request for lost tenancy paperwork or inventory paperwork £24. per document.

Tenancy amendment/renewal fee if signed at our offices there is no charge if a visit to the property is required there is a charge of £24.

Late rent payments if paid after 10am on the due date £6.


References

As a minimum we will require satisfactory references from your employer or accountant if self employed, a previous or current landlord, a credit reference report and the supporting documents as listed on the tenant application form.

We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.


Rents

Rents are quoted calendar monthly, and payable monthly in advance. The tenant is also responsible for Council Tax, Water Rates, Gas, Electricity costs. All rents are payable by bank standing order to our company bank account or your landlord's bank account.


Deposit

A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

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